Privacy Policy

for Splenper

Effective Date: 09/08/2023

Introduction

Splenper (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform, including our website (www.splenper.com), web app for businesses, and mobile app for influencers. By accessing or using our services, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not use our platform.

Information We Collect

We collect several types of information from and about users of our platform, including:

  1. Personal Information
    When you sign up, we may collect personal details such as:

    • Name
    • Email address
    • Social media profiles (Instagram, Facebook, TikTok, YouTube)
    • Contact information (if provided voluntarily)
    • Payment and billing details (for businesses and influencers participating in collaborations)

  2. Automatically Collected Information
    We may automatically collect certain data when you access or use our platform, including:

    • IP addresses
    • Device information
    • Browser type
    • Operating system
    • Usage data (pages visited, actions taken)
    • Geolocation data (if enabled)

  3. Social Media Data
    We may collect information directly from your connected social media accounts when you link them to Splenper. This data may include engagement metrics, followers, likes, and any other statistics provided by API integrations with Instagram, Facebook, TikTok, and YouTube.

How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we may use your information for the following purposes:

  1. Platform Functionality

    • Facilitating influencer-brand collaborations (Barter, Ambassador, Auction, Explore, Direct Collaboration)
    • Ranking influencers based on activity and insights from social media metrics
    • Automating collaboration processes and payments

  2. Communications

    • Sending service-related emails and notifications (collaboration requests, updates)
    • Responding to inquiries, support requests, or troubleshooting

  3. Analytics

    • Monitoring and analyzing usage to improve platform functionality and user experience
    • Collecting feedback to enhance services

  4. Security

    • Protecting our users by detecting, investigating, and preventing fraudulent or unauthorized activity on our platform

  5. Marketing

    • Providing you with marketing materials related to Splenper (if you have opted in)
    • Showing personalized content and recommendations based on your profile and past activity

How We Share Your Information

We do not sell your personal information. However, we may share your data under the following circumstances:

  1. With Businesses or Influencers
    When you participate in a collaboration, the relevant parties (businesses or influencers) will have access to your basic profile and statistics necessary for the collaboration.

  2. Service Providers
    We may share your information with third-party vendors who assist with operations, such as payment processors, analytics providers, and cloud hosting services. These providers are required to protect your data and only use it for the purpose of delivering their services to us.

  3. Legal Obligations
    We may disclose your data when required by law or to protect our rights, users, or operations (e.g., in response to a court order or legal process).

  4. Business Transfers
    If we undergo a merger, acquisition, or asset sale, your information may be transferred as part of the business transaction.

Your Privacy Choices

You have several options regarding the collection and use of your information:

  1. Account Settings
    You can update your personal information and adjust your privacy preferences in the account settings of our platform at any time.

  2. Social Media Permissions
    You can revoke our access to your social media accounts at any time by disconnecting them from our platform. However, doing so may limit certain functionalities.

  3. Marketing Communications
    You may opt-out of marketing emails by clicking the “unsubscribe” link in any email or adjusting your preferences in your account settings.

Data Security

We take the security of your personal information seriously. We implement industry-standard measures such as encryption, firewalls, and secure data storage to protect your information from unauthorized access, disclosure, or destruction. However, no system is 100% secure, and we cannot guarantee the absolute security of your data.

Children’s Privacy

Splenper is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected information from a child under 18, we will promptly delete such information.

International Users

If you access Splenper from outside the United States, please be aware that your data may be transferred to, stored, and processed in the United States where our servers are located. By using our platform, you consent to this transfer.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the updated policy on our website or sending you an email. Please review this policy periodically for the latest information on our privacy practices.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: info@splenper.com

Last Updated: 01/07/2024